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Banks & payment apps: how to complain.

Failed UPI or card payments not reversed, wrong charges, loan and card problems. Pick the app for its step-by-step guide — who to write to, when to escalate, and the rule behind each step.

First, the thing to know

Money taken without my OK — what first?

Call 1930 and file at cybercrime.gov.in within hours, then tell your bank in writing within 3 working days. Reporting quickly keeps your liability at zero under RBI rules.