Complain to any app the right way.
Who to write to first, when to escalate and which rule backs you — for 10-minute delivery, shopping, food and ride apps, EV makers, telecoms, banks, airlines and insurers. Free. In Bengaluru? Start here.
Quick delivery apps (10-minute)
Missing, damaged or expired items, wrong charges and refunds from 10-minute grocery and food apps.
Shopping apps & online stores
Refunds not received, wrong or damaged items, returns refused and warranty trouble from India's shopping apps.
Food delivery apps
Wrong, missing, stale or unsafe food, late orders and refunds from food delivery apps.
Ride apps, autos & bike taxis
Overcharging, extra cash demanded, cancellations, refunds and driver behaviour on cab, auto and bike-taxi apps.
Electric scooters & cars
Breakdowns, long service waits, battery and software faults and delivery delays with electric scooters and cars.
Home services, rentals & fitness
No-shows, poor work, extra charges, deposits not returned and cancelled memberships.
Medicine & pharmacy apps
Wrong, missing or expired medicines and refunds from online pharmacies.
Flights, buses & travel apps
Refunds after cancellation, lost baggage, denied boarding and bus or train booking trouble.
Mobile, broadband & DTH
Wrong bills, network problems, porting, broadband outages and unwanted charges.
Banks & payment apps
Failed UPI or card payments not reversed, wrong charges, loan and card problems.
Insurance
Claims rejected, delayed or paid short, and policies mis-sold.
App not listed? The general guide works for any product or service you paid for — and we add new apps every week.